Does it work with the tools we already use?

That is the point. Automations are built on your existing tools — no rip-and-replace.

What happens when an automation breaks?

Every automation gets an owner and a fallback so nothing fails silently, plus documentation your team can follow.

How do you decide what to automate?

We map the manual steps worth removing first, and automate the ones that are worth it. Everything else stays human on purpose.

Do we own what you build?

The automations are documented and handed to your team. Your data stays in your accounts and leaves with you in standard formats.

Brillianed Flow

Senior operators install your CRM, automation and weekly operating cadence, run it with your team, and leave when your team runs it. The 90-Day Operating Install is $5,000 per month on a three-month term, with exit at the end of month one. Run is $3,000 per month after handover; Scale is $8,000 per month once the first install is live.

Heroism is a bug. The goal is not a better hero — it is a system that does not need one.

We have delivered engagements across 25 organisations, including Malabar Gold & Diamonds (190+ showrooms across 9 countries), Jet Aerospace and Mall of Travancore. Engagements were also delivered alongside KPMG, EY and Deloitte consultants on organisation transformation programmes. Products are built on open source: Brillianed Work OS is a fork of Plane (AGPL-3.0, source at git.brillianed.com/work-os); Brillianed CRM is built on MIT-licensed components.

The five products

Brillianed CRM — pipeline, ownership and the forecast
Brillianed Work OS — projects, cadence and the scoreboard
Brillianed Ava — duplex AI telecalling and WhatsApp
Brillianed Flow — process automation on your existing tools
Brillianed Intelligence — AI on your own data

Engage with us by email: hello@brillianed.com — replies within one business day. Or book a 30-minute strategy call.

About — who we are, and a note from the founder
Proof — real client names, no invented numbers
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Brillianed on Substack — posts and podcasts